Office Clerk

Responsibility:

The office clerk works in an office environment. When in contact with customers (or other business-relations), the clerk is customer-oriented, persuasive and knowledgeable. The clerk has a professional attitude and assists the customers where possible; works from a commercial point of view and is able to strike the right balance between the interests of the organization and those of the customers.

Level of program:

Level 3 Professional.

Transitional options:

NIPA is using the SBO module system in transitioning from one year to the next. This implies that grades obtained in the previous year will be carried over to the following year. Students can thus follow the modules from the following year even if they did not successfully complete modules from the previous year, which can be retaken.

In order for a student to obtain an SBO diploma, they would have to successfully complete all partial qualifications.
There is also an opportunity to achieve partial qualification certificates. In this system, the student is always rewarded, for achieving satisfactory grades.

Most SBO programs allow students to transition to higher levels depending of the structure of the program and if the program is being offered by the institute.

With a level 3 diploma, a graduate would be eligible to enter into a level 4 course.