Hospitality Initiative On Saba & Sint Eustatius
The Hospitality Assistant learns the basics of the hospitality sector (i.e. front office services, accommodation services, and food and beverage). You can also assist in simple kitchen tasks or work in a restaurant, a buffet or counter, or the front of an establishment.
As a hospitality assistant, customer service is an important part of your work.
Course Code:Hospitality Skills Certification “START”
Course/Certification : Hospitality Initiative On Saba & Sint Eustatius
The Hospitality Assistant works under direct supervision of a manager and according to instructions and (time) planning he or she receives from the manager. The Hospitality Assistant is responsible for his or her work. This work is regularly checked by the manager. Teamwork is a part of the Hospitality Assistant’s work, and he or she can consult colleagues and notify a manager when necessary.
The Hospitality Assistant work according to routines, standard procedures, and combinations of (standard) procedures. The tasks vary from basic complex, depending on the problem or the context of the problem.
Hospitality Skills Certification “START”
The hospitality skills certifications recognize the skills and knowledge needed to succeed within a line level position.
- Certified Front Desk Representative
- Certified Restaurant Server
- Certified Guestroom Attendant
- Certified Maintenance Employee
- Certified Kitchen Cook
- Certified Breakfast Attendant
Besides the core skills, you will also learn the following skills:
- A helpful attitude
- Result-oriented work attitude
- Affinity with hospitality
- An analytical and conceptual intellect
- Oral and written command of English
- Ability to function in as a team member
In addition Course : Guest Service Gold® Training Program and Certification for the Line Level Positions will also be taught during the evening hours.
After completing the Hospitality Skills Certification “START” program at NIPA, you can either go directly to work in the field, continue studying for a career in the hospitality industry, or change career pathway.
Possible career opportunities after completing are:
- Bar Back
- Server’s assistant
- Kitchen Cook
- Property Maintenance employee
One of the areas you will immediately qualify for admission into is the Hospitality & Tourism Management program. However, even if you choose not to continue as a kitchen cook, there are many other opportunities, covering a range of skills and income levels.
This program consists of a hybrid format with classes in school, virtually, and practical training in the workplace. Trainees are advised to have employment in the hospitality field. Although, this is not a must, it will allow you to obtain the necessary practical training. The practical training allows you to practice your skills and to learn all about the profession from professionals in real situations. This also means you will already have some work experience when you finish the program.
NIPA is a recognized institution to offer accredited global certifications under the GAP partnership with AHLEI.
This implies that certification obtained under this initiative will be globally recognized. In order for a student to obtain an AHLEI Certificate, they would have to successfully complete all partial qualifications.
Most SBO programs and AHLEI Certified Courses allow students to transition to higher levels depending of the structure of the program and if the program is being offered by the institute.
More information could be found on the official website.