Hospitality Initiative On Saba & Sint Eustatius

Introduction:

The Hospitality Skills Certification “START” suite of courses provides participants with the opportunity to learn the basic hospitality skills and earn a globally recognized certifications for line-level positions in the industry.

Participants who have successfully completed all certification within the suite of courses will be considered Hospitality Assistants.
As a hospitality assistant understanding the function, mastering the skills and customer service are an important part of your work.

The Hospitality Assistant learns the basics of the hospitality sector (i.e. Front Office services, accommodation services and food and beverage etc.).

Responsibility:

The Hospitality Assistant generally works under direct supervision of a manager/supervisor/team leader in accordance with the instructions and (time) planning he or she receives from the manager. The Assistant can complete basic kitchen tasks or work in restaurant, buffet, counter as well as other line level Front-of-the-house functions at a hospitality establishment.

Skills:

Hospitality Skills Certification “START”
The hospitality skills certifications recognize the skills and knowledge needed to succeed within a line level position.
- Certified Guest Service Gold® Representative
- Certified Restaurant Server
- Certified Guestroom Attendant
- Certified Maintenance Employee
- Certified Kitchen Cook
- Certified Breakfast Attendant

Besides the core skills, you will also learn the following skills:
- Accuracy
- Resourcefulness
- Flexibility
- Self-reliance
- A helpful attitude
- Result-oriented work attitude
- Affinity with hospitality
- An analytical and conceptual intellect
- Oral and written command of English
- Ability to function in as a team member

In addition Course : Guest Service Gold® Training Program and Certification for the Line Level Positions will also be taught during the evening hours.

Career:

After completing the Hospitality Skills Certification “START” program at NIPA, you can either go directly to work in the field, continue studying for a career in the hospitality industry, or change career pathway.
Possible career opportunities after completing are:
- Bar Back
- Busser
- Server’s assistant
- Host/Hostess
- Kitchen Cook
- Property Maintenance employee

One of the areas you will immediately qualify for admission into is the Hospitality & Tourism Management program. However, even if you choose not to continue as a kitchen cook, there are many other opportunities, covering a range of skills and income levels.

Training:

This program consists of a hybrid format with in-person classes, practical simulation and workplace training and online instruction. Each course is closed off with an exam. Total training time 6-8 months.

Transitional options:

NIPA is a recognized institution to offer accredited global certifications under the GAP partnership with AHLEI.

Most SBO programs and AHLEI Certified Courses allow students to transition to higher levels depending of the structure of the program and if the program is being offered by the institute. This implies that certification obtained under this initiative will be globally recognized.

NOTE: Successful completion of all partial qualifications is required, in order for a student to obtain AHLEI Certifications.

Registration:

To register please click on the link and complete the form. Please see registration requirements below.

Registration requirements:
- Participant already has employment in the Hospitality Industry (Recommended)
- Participants who are interested in transitioning into a Hospitality Career
- Participants who would like to certify their years of experience and knowledge in the Hospitality
Industry
- Participants with no prior Hospitality Industry Knowledge, but would like to learn
- Person who are would like to work in the industry but do not yet have the documentation
- Person who are 18 years and older.



More information could be found on the official website.